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COVID 19 - PLANS - Introduction and Overview

The safety of our staff and customers is of paramount importance and we are have made our plans to reflect this at the Jinney Ring.

We are being guided by Government for the re-opening timetable, regulation and general advice.

Please see below our phased re-opening plan plus actions to reduce the spread of the virus.

Please be aware that we are a small business within old and quirky buildings, therefore social distancing measures will only be achievable with the co-operation and thoughtfulness of our customers.

Phase 1 - Craft Units and Gift Shop

Gift Shop and Craft Units are open on shorter hours at the moment.

For the Gift Shop the opening hours are: Monday - Sunday 11 to 3:30pm

The Craft Units have slightly different hours at this stage. Please visit their individual pages if you wish to visit them. Click here to visit their webpages It may also be advisable to phone ahead if you specifically wish to see them.


Phase 2 - Restaurant/Café - Mainly garden service

We have started in the safest possible way by opening the gardens for restaurant/café use first. At this point we do also have number of tables available inside if the weather is inclement.

There is also a courtyard marquee in place at the front of the building should you just wish a quick 'cuppa' and snack.

We are be required to take details from all customers, this is to comply with government contact tracing rules. We will ask you for a lead party and telephone number. This information will be stored for 21 days and then destroyed.

Click here for details of our table waited menu

All tables are socially distanced and furniture should not be moved.
Tables will be for customers of the restaurant/café only and there will be limited access to the gardens.

The outside toilets are open during trading hours and cleaned daily.

The garden restaurant/café is open everyday from 10:30- 4:30 but during this cafe start-up period may be varied based on prevailing weather. Changes in status will be posted on our website where known in advance.


Phase 3 - Inside Restaurant (Barn and Conservatory)

August (Date TBC) - Our inside main barn/conservatory area will re-open for full table waited service, including breakfasts, lunches and afternoon tea menus.

Perspex screens have been installed between bays and table numbers have been reduced to allow proper social distancing and soft furniture has been removed from the area. We plan to introduce a bookings system at this time.

There will be limited movements for customers to ensure social distancing rules are applied as appropriate.


Actions to help reduce spread of Covid 19

Around the Site:
There is a one-way system through external corridors to reduce the instance of close proximity.

Our toilets are open only during restaurant trading hours and are cleaned daily.

Wheelchairs - are available on request, these may be booked out from the gift shop for a returnable deposit of £10. These will be cleaned down after each use.

Gift shop
* Customers are required to wear face masks while inside the shop.

* There is a hand Sanitiser station positioned by the entrance door and at other points where it may be neceesary to touch products (e.g cards).

* There is a one-way system through the gift shop, this will take customers up the main stairs and down the back stairs. Caution will be required crossing the stairwell at the top of the main stairs when going between floors.

* Customer numbers will be controlled by a member of staff at the front of the store (Pay desk).

* No entry into the shop will be permitted if there is congestion in the entrance area. Right of way will be required to those exiting the shop.

* Only 4 customers to be on Antiques floor at the same time. Signage will direct.

* Distance markers on the floor will be in place at key points to remind customers of required spacing.

* CCTV is in place at the main Pay desk to ensure adherence.

* Customers who are unable to use the stairs may view the ground floor only by using the ramp available however will need to excercise caution and consideration as exit and entry ramp is the same route.

* There is a screen at the Pay desk to protect both parties.

* Customers are asked to pay by card if at all possible. Card machines will be cleaned after each "contact" use. We will however still take cash if necessary.

* Staff may wear masks if they come out from Pay desk to help.

* Customers are expected to stay at prescribed distance from staff if they require assistance.

* Customers are asked not to touch goods unless they plan to purchase them.

* Our cleaning regime will specifically include daily cleaning all stair rails and door handles. Credit card machines and hand sanitising points will be cleaned more frequently.

* Artists will attend site to merchandise and restock their areas out of operating hours.

Garden restaurant/café area

* Customers are welcomed to the garden by a member of staff who will collect contact trace information (main party name and telephone number) and asked to take a table in the gardens, they are given a clean laminated menu.

* One member of the party should then go to the Order Point window to order and pay when it is safe to do so, ensuring that social distancing is maintained at all times.

* Once the order is placed food and drinks, condiment and wrapped cutlery will be delivered to the table on a tray. This will be left on the table for the customer to unload to prevent infinging social diatance rules.

* Once customers have left the table the dirty dishes will be cleared and the table sanitised.

Inside restaurant area

* Tables will be controlled to ensure minimal movement of people.

* Perspex screens have been installed between bays and at other contact areas.

* Service style will be similar to above with an order point in both the restaurant Barn and the Conservatory to reduce possible ningling.

* Toilets are cleaned daily when site has been open.

* There is a notice in toilets to give 'report point contact' for attention that may be needed.